Responsible Gaming
Jackpika Casino is committed to promoting safe and responsible gambling. We provide tools and resources to help you maintain control and enjoy gaming as entertainment.
Deposit Limits
Session Timers
Cooling Periods
Self-Exclusion
Control Your Gaming
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you can add to your account. These limits help you stay within your budget.
- • Available in daily, weekly, and monthly intervals
- • Takes effect immediately upon activation
- • Can be decreased anytime, increases have 24h delay
- • Accessible from Account Settings → Responsible Gaming
Loss Limits
Define the maximum amount you're willing to lose in a specific time period. Once reached, you won't be able to continue playing until the period resets.
- • Set limits for daily, weekly, or monthly losses
- • Prevents chasing losses beyond your comfort zone
- • Calculates net loss (deposits minus withdrawals)
- • Immediate effect when activated
Session Reminders
Receive pop-up notifications reminding you how long you've been playing. Helps you stay aware of time spent gaming.
- • Choose reminder intervals (30, 60, 90, 120 minutes)
- • Shows total time and money spent in current session
- • Option to continue playing or take a break
- • Promotes mindful gaming habits
Cooling-Off Periods
Temporarily suspend your account for 24 hours, 7 days, or 30 days. During this time, you cannot log in or play any games.
- • Choose from 24 hours, 7 days, or 30 days
- • Account automatically reactivates after period ends
- • Cannot be reversed once activated
- • Withdrawals can still be processed
Self-Exclusion
Permanently or temporarily close your account for an extended period (6 months, 1 year, 5 years, or permanent). This is the strongest protective measure available.
- • Available for 6 months, 1 year, 5 years, or permanently
- • Immediate account suspension upon request
- • Cannot be reversed during exclusion period
- • Blocks creation of new accounts
- • All marketing communications stopped
- • Remaining balance can be withdrawn
Self-exclusion is irreversible during the chosen period. Consider cooling-off periods first if you're unsure.
Recognizing Problem Gambling
Gambling should always be entertainment, not a source of income or a way to solve financial problems. Here are warning signs that gambling may be becoming problematic.
Financial Warning Signs
- • Spending more than you can afford
- • Borrowing money to gamble
- • Chasing losses with bigger bets
- • Neglecting bills to fund gambling
- • Hiding gambling expenses from others
Behavioral Warning Signs
- • Gambling for longer than intended
- • Unable to stop or reduce gambling
- • Lying about gambling activities
- • Missing work or family events to gamble
- • Feeling restless when not gambling
Emotional Warning Signs
- • Anxiety or depression about gambling
- • Gambling to escape problems
- • Mood swings related to wins/losses
- • Feeling guilty after gambling
- • Relationship problems due to gambling
Professional Help & Support
If you or someone you know is struggling with problem gambling, professional help is available. These organizations provide free, confidential support.
GamCare
Free information, advice and support for anyone affected by problem gambling in the UK.
Gamblers Anonymous
International fellowship of people who share experiences and support each other in recovery.
BeGambleAware
Leading provider of information, advice, and treatment for problem gambling.
National Gambling Helpline
Confidential helpline offering support, information, and counseling referrals.
How Jackpika Support Can Assist
Our support team is trained to handle responsible gaming concerns with sensitivity and confidentiality. We're here to help you access the right tools and resources.
Tool Activation
Immediate help setting up deposit limits, loss limits, or self-exclusion
Resource Guidance
Information about professional help organizations and treatment options
Account Closure
Confidential processing of temporary or permanent account suspension
Frequently Asked Questions
How do I activate a deposit limit?
Can I reverse a self-exclusion once activated?
What happens to my balance during self-exclusion?
Will anyone know if I use responsible gaming tools?
Need Help Right Now?
Our support team is available 24/7 to help you activate responsible gaming tools or provide information about professional help resources.